Privacy Policy

 

Sound Strategy Communications Ltd. is committed to protecting your privacy. Our Privacy Policy explains how we may collect, use, disclose, and safeguard your information when you visit our website, purchase our online training courses, or interact with us in any way. By using our website and services, you agree to our privacy policy.

 

1. We may collect the following types of information:

  • 1.1 Personal Information Information you voluntarily provide, including: Name, Email address, Payment details (processed securely by third‑party payment providers), Account credentials

  • 1.2 Automatically Collected Information When you visit our site, certain data may be automatically collected, such as: IP address, Browser type and version, Device information, Pages viewed and time spent on the site, Referring URLs

  • 1.3 Cookies and Tracking Technologies We may use cookies and similar technologies to: Enhance site performance, Understand user behavior, Personalize content, Support authentication and security. You can manage cookie preferences in your browser settings. Disabling cookies may affect your experience.

 

2. How We Use Your Information. We may use collected information to:

  • Provide and manage online training courses, Process transactions, Improve website performance and user experience, Communicate updates, marketing, or product information (you may opt out at any time), Ensure security and prevent fraud, Comply with legal obligations where required.

 

3. How We Share Your Information. We do not sell your personal information. We may share information with:

  • 3.1 Service Providers Trusted vendors who assist with: Payment processing, Website hosting, Email delivery, Analytics and performance tracking.

  • 3.2 Third‑Party Platforms such as: Learning management systems, Email marketing tools, Customer support platforms, Analytics tools (e.g., Google Analytics) These platforms may collect or receive information according to their own privacy policies.

  • 3.3 Legal Compliance We may disclose information if required to: Comply with legal obligations, Protect our rights or property, Enforce our terms and policies

 

4. Cookies and Third‑Party Tracking tools may use cookies, pixels, or tracking technologies to: Measure traffic, Deliver personalized advertising, Track engagement with our content.

 

5. Data Security. We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

 

6. Data Retention. We retain information only as long as necessary to: Provide services, Comply with legal requirements, Resolve disputes, Enforce our agreements and policies.

 

7. Third‑Party Links. Our site may contain links to external websites. We are not responsible for their content or privacy practices.

 

8. Children’s Privacy. We do not knowingly collect data from individuals under the age of 13. If we become aware of such data, it will be removed.

 

9. Changes to This Policy. We may update this Privacy Policy periodically. Continued use of the website signifies acceptance of tour Privacy Policy.

 

Contact Us

For questions regarding our Privacy Policy, contact us at service@soundstrategy.ca.